The return of Lovey Bear or where to stay at the Philadelphia Airport

Teddy at the Sheraton Four Points Philadelphia

I had already been planning to write a post recommending the Sheraton Four Points Philadelphia as a great place to stay if you’re flying in or out of the Philadelphia Airport. For one thing, it’s incredibly convenient and very close to the airport – one exit north on I-95 and right across the street from the airport’s long-term parking lot.

The rooms are stylish in a we-went-shopping-at-IKEA kind of way, with nice linens and toiletries. There’s free Internet and comfy pillows. The shuttle to the airport takes five minutes and runs 24 hours a day. And the price for parking can’t be beat: $7 a day in their gated lot (even if you don’t stay there, you can park there, which I now intend to do every time we fly out of Philly). It was also affordable: I was able to find a room for just over $100 on Expedia.

In addition to all of these practical considerations, this hotel now has my undying gratitude because they took such good care of an important member of our family: Lovey Bear. I wrote earlier about how in the early-morning daze of getting the boys ready to go to Los Angeles, I left Teddy’s special lovey in our room. As a parent traveling with small children this had to be my number one travel nightmare come to life. As soon as I realized what I had done, which was the minute we boarded our plane, I called and pleaded with the warm and reassuring voice on the other end to make sure that the LB was retrieved.

Over the course of the next ten days I spoke with three different people on the housekeeping staff and all of them were beyond kind and concerned. They were careful to call me back with updates and made me feel like they understood the gravity of the situation. Because we were gone for so long and because several people were involved, there did end up being some confusion about just where the LB was and he wasn’t waiting for us when we returned, late at night, from Arizona. But the next day they located him and Teddy and I headed up there immediately after preschool to pick him up.

When we arrived, he was waiting at the front desk: “He’s been talking about you all morning,” the lovely young woman working there said to Teddy with a wink. Accompanying him was this note:

It was a little confusing to my boy – since LB is embroidered with the name Teddy, the staff naturally assumed that this was what we called him. But Teddy was thrilled as you can tell. Do I really need to say that all of us slept much better that night?

If you have an early morning or a late night flight out of Philadelphia I unreservedly recommend the Sheraton Four Points. I may start staying there just for the heck of it – I’m sure Lovey Bear would like a visit with his old friends. (Just a friendly reminder that I’ll always disclose if I’ve been offered a free room. I stayed at the Sheraton on my own dime.)

I share these pictures as part of Photo Friday at Delicious Baby. Have a great weekend!

Reader Responses

7 fellow travelers had this to say

  1. Some of these hotels do look they bulk buy at places like Ikea or Pottery Barn. A special ending though, love the happy face in the last picture. So sweet.
    .-= Cate´s last blog ..Photo Friday -Wandering through Te Papa with a camera =-.

  2. How sweet of them! I’m so glad this is an happy ending story. :) That’s why service is KING. :) Yes, we love to save money when we travel but sometimes we rather spend a little more for the company who cares! I think little touch like this is what set a good company VS a GREAT company apart.
    .-= Amy @ The Q Family´s last blog ..The Q Family Giveaway Winner =-.

  3. Great story. I can see how they earned your loyalty with that show of care. Would mine as well. One question: would you recommend staying here for a stay in Philly where you want to see the city? I know hotels by the airport many times aren’t the best location to really get into and see a place.

  4. Aw, that is so cute! Glad lovey bear is safe and sound.
    .-= Sarah V.´s last blog ..Old South Church in Boston’s Back Bay =-.

  5. Such a great story. As Amy says, service is very important…and we’ll often willingly pay a bit more for it.
    .-= Dominique´s last blog ..Photo Friday: "Le Penseur" ponders life in Paris =-.

  6. The note was such a nice touch. I will never forget how when I was a kid our Minnesota hotel, sent me a stuffed animal I had left behind.

    We little guys take lovies into the hotel, but we try to make them be the less important lovies. Clifford and Rose stay at home or in the car.
    .-= Bridget Smith´s last blog ..Photo Friday: Crunchy Meal Worms and Missed Butterfly Kisses, San Diego Wild Animal Park =-.

  7. You’re all so kind – thanks so much for the comments.

    Regarding whether this is a good place to stay if you’re planning to visit Philadelphia (which is a great question)…. My feeling about staying at this hotel is that it would be a good home base to see the region, if you had rented a car. So if you were planning a trip where you visited Philadelphia but also want to see things like Valley Forge, Longwood Gardens, Winterthur, and the wineries around Chadd’s Ford, the hotel would be conveniently located. But if what you wanted to see was only the attractions in Philadelphia proper, it wouldn’t be your best bet because it’s a bit of a hike into the city.

Join the Conversation